Services

The Way We Work

At the start of each project we produce an initial assessment report which allows us to analyse the strengths, weaknesses and any gaps in a client’s testing environment.  Depending on your requirements and the project specification, we can advise you on how to create a full test strategy or simply supply specialists to complement your existing team for a short term placement. 

Each client has a nominated Delivery Manager who is ultimately responsible for and oversees all projects.  In addition to this each project has the support of a Technical Account Manager.  The role of the Account Manager is to validate the performance of the consultants, monitor a project’s development and effectively manage the assignment so that all deadlines are achieved.  As a standard we encourage regular meetings to monitor performance and quality to ensure that service levels remain high at all times and pre-defined KPIs are met.